Privacy Policy
Diamond Kinesiology respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how Diamond Kinesiology collects, uses, stores and discloses your personal information in accordance with applicable Australian privacy laws, including the Privacy Act 1988 and the Australian Privacy Principles, where applicable. Sensitive information is collected with your consent where required and handled with care and confidentiality.
Types of Information Collected
To provide kinesiology services and support your wellbeing, it is necessary to collect the following information:
Personal Information: Your name, email address, phone number, contact details etc.
Health Information: Relevant health history, physical and emotional wellbeing information, information you share during consultations, and session notes required to support your kinesiology sessions.
How We Collect Information
Diamond Kinesiology collects your information through;
Client intake and health history forms.
Online booking forms and appointment requests.
Information you voluntarily provide during kinesiology sessions.
Direct communication by email, telephone or through the website.
Payment and transaction processes.
Website cookies and analytics tools, where enabled.
Purpose of Collection
Your personal information is used to;
Arrange, manage and confirm appointments.
Understand your individual needs, goals and wellbeing concerns.
Support the delivery of personalised kinesiology sessions.
Maintain appropriate client records and session notes.
Process payments and manage business administration.
Communicate with you about appointments and relevant services.
Send occasional updates or promotional information where you have consented.
Storage
Diamond Kinesiology takes reasonable steps to protect the personal information it holds against misuse, interference, loss, unauthorised access, modification or disclosure.
Personal information may be stored electronically or in physical records, using appropriate security measures such as password protection and restricted access.
Where third-party digital services are used to store or process information, their privacy and security practices may also apply.
Client information is retained only for as long as necessary to fulfil its intended purpose and meet applicable legal, professional and record-keeping obligations. Records are securely disposed of when they are no longer required, subject to any applicable retention requirements.
Third-Party Disclosures
Diamond Kinesiology does not sell your personal information.
Your information may be disclosed to trusted third-party service providers where reasonably necessary to operate the business, such as booking platforms, payment processors, email providers, cloud storage services and website analytics providers.
Information may also be disclosed where you have consented, where required or authorised by law, or in other circumstances permitted under applicable privacy laws.
Where third-party providers store or process information overseas, applicable cross-border privacy requirements will be considered.
Your Privacy Rights
Subject to applicable laws, you may have the right to:
Request access to the personal information Diamond Kinesiology holds about you.
Request corrections to information that is inaccurate, incomplete or out of date.
Withdraw consent to certain uses of your information, where applicable.
Opt out of marketing communications at any time.
Privacy and Confidentiality
Diamond Kinesiology respects the personal nature of the information shared during sessions. Client information will be handled confidentially and will not be disclosed without appropriate authority, except where disclosure is required or permitted by law.
Kinesiology is a complementary wellbeing practice and does not replace medical diagnosis, advice or treatment from a qualified healthcare professional.
Changes to This Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes to business practices, technology or applicable legal requirements.
Contact Information
If you have questions about this Privacy Policy, wish to access or correct your personal information, or would like to raise a privacy concern, please contact:
Diamond Kinesiology
Email: diamondkinesiology@gmail.com